Privacy Information

Privacy Policy

This policy explains what information TZ Coaching collects, why it is used and how it is protected while you use the learning portal.

Last updated: May 21, 2026

1. Information We Collect

TZ Coaching may collect information you provide during registration or account updates, such as your name, email address, phone number, role, enrollment details and profile information.

The portal may also collect learning activity information, such as courses viewed, lessons completed, video progress, discussion activity, login activity, approval status and basic device or browser information needed for security.

2. How We Use Information

We use information to create and approve accounts, provide course access, show lesson progress, support students, manage teachers and courses, improve the learning experience, protect the portal and communicate important account or course updates.

3. Video Playback and Security

Course videos are made available for approved portal users only. The portal may use session checks, signed access, player controls, activity logs and other safeguards to reduce unauthorized access, sharing or downloading.

Trusted video delivery and hosting services may process limited technical playback information, such as player requests, device details or error data, only as needed to deliver and protect the learning experience.

4. Information Sharing

TZ Coaching does not sell student personal information. Information may be shared with authorized teachers, Super Admins, service providers who support the portal, or when required for security, legal compliance or protection of platform rights.

5. Cookies and Sessions

The portal uses cookies and session storage to keep users logged in, protect forms, remember secure sessions and support normal Laravel application security. Disabling cookies may prevent the portal from working correctly.

6. Data Security and Retention

We use reasonable technical and administrative safeguards to protect portal data. Account, course and progress records are kept for as long as needed to provide learning access, maintain records, resolve issues and meet legitimate administrative requirements.

7. Your Choices

Students may request correction of inaccurate account details or ask questions about their information by contacting TZ Coaching.

Students may also request deletion of their TZ Coaching account and associated personal data through available account settings or by contacting the privacy contact below. Some limited records may be retained when reasonably needed for security, fraud prevention, course history, legal compliance or legitimate administrative requirements.

8. Updates to This Policy

TZ Coaching may update this Privacy Policy when the portal, security practices or legal requirements change. The updated date on this page will show the latest version.

9. Contact

For privacy questions, account information requests or course-related data concerns, please contact the portal owner, Tluanga Zote, at tluangamexiumzote@gmail.com.

For technical support or portal maintenance matters, please contact the developer, C. John, at johnchangsan39@gmail.com.